Privacy policy

Last Updated: June 2026

At Yidelle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (yidelle.com), place an order, or interact with our services. By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal Information: Name, shipping address, billing address, email address, and phone number.
  • Order Information: Details of products you purchase, order history, and payment-related information (processed securely by our payment partners; we do not store full payment card details).
  • Account Information: Username, password, and preferences when you create an account.
  • Communication Data: Information you provide when contacting customer service, such as inquiries, feedback, or return requests.

We also automatically collect certain information when you visit the Site:

  • Usage and Device Information: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders, including shipping and delivery.
  • Communicate with you about your orders, returns, refunds, and customer service requests.
  • Improve our website, products, and services through analytics and customer feedback.
  • Personalize your shopping experience and show relevant product recommendations.
  • Detect and prevent fraud, abuse, or security issues.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing of Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with order fulfillment, shipping (carriers), website hosting, analytics, email communication, and customer support. These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is impenetrable, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access, correct, or delete your personal information.
  • Opt out of certain data processing activities (such as marketing communications).
  • Withdraw consent where applicable.

To exercise these rights, please contact us at info@yidelle.com. We will respond to your request within a reasonable timeframe.

You may also unsubscribe from promotional emails by clicking the “unsubscribe” link in any marketing email we send.

6. Cookies and Similar Technologies

We use essential cookies for site functionality, analytics cookies to understand usage, and marketing cookies to deliver relevant advertisements. You can adjust your cookie preferences via your browser. Note that disabling certain cookies may affect your shopping experience.

7. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

8. International Data Transfers

As a U.S.-based retailer with fulfillment operations in the United States, your data is primarily processed and stored in the U.S. We take appropriate measures to ensure that any international transfers comply with applicable data protection laws.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@yidelle.com
  • Phone: +1 902 832 0785
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM U.S. Eastern Time (ET)

Mailing Address: 2850 East Del Amo Blvd.,Carson, CA 90221,United States

We aim to respond to all privacy-related inquiries within 24–48 business hours.

Thank you for trusting Yidelle with your information. We are committed to protecting your privacy while delivering an exceptional shopping experience.